At Happy Hours USA, we want to ensure your complete satisfaction with your CBD product purchase. Our refund policy is designed to provide you with clear guidelines in case you encounter any issues with your order. Please review the following refund policy:
Refund Eligibility:
To be eligible for a refund, you must have purchased the product directly from our website, www.happyhoursusa.com.
Refund requests must be made within 10 days of the product’s delivery date.
Damaged or Defective Products:
If you receive a damaged or defective product, please follow our “Damaged or Defective Items” guidelines as outlined in our Return Policy.
Wrong Address:
If your order is returned to us due to an insufficient or incorrect address provided by you, we will attempt to contact you to obtain the correct address for reshipment. However, you will be responsible for any reshipment costs.
Unclaimed Shipments:
If your shipment goes unclaimed and is returned to us, you will be responsible for the cost of reshipment.
Returns Initiated by Customer:
If you wish to return a product for reasons other than damage or defect, please contact us before initiating the return.
After the product has been delivered, you have 10 business days to request a refund.
All return shipping costs will be your responsibility.
Refund Process:
To initiate a refund request, please email us at contact@happyhoursusa.com. Include the following information in your email:
Your order number
A brief explanation of the reason for the refund request
Any relevant supporting documentation, such as images of damaged or defective products
Refund Approval:
Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed, and a credit will be applied to the original payment method used for the purchase.
Refunds may take several business days to reflect on your account, depending on your payment provider.
Contact Us:
If you have any questions or concerns regarding our refund policy or the refund process, please reach out to us at contact@happyhoursusa.com.
We appreciate your trust in Happy Hours USA for your CBD product needs, and we are committed to providing excellent customer service. If you have any further questions or require assistance, please do not hesitate to contact us. Your satisfaction is our priority.